Press Releases
Extension of the Official Working hours for Customer Service

As per the instructions of HE Eng. Yasser Elkady, the Minister of Communications and Information Technology, the National Telecommunications Regulatory Authority (NTRA) has issued a decision to extend the official working hours for Customer Service Department in Nasr City to issue customs releases approvals and wireless devices usage licenses throughout the week except on Fridays. This decision comes in parallel to the ministry's policy to develop the telecom services in order to facilitate all relevant public affairs and all related matters provided to or needed by customers, users and importers of telecommunications services hence this leads to the finalization and implementation of various projects.​