Press Releases
- Egypt moves up 54 positions to occupy the 41st ranking on the ITU-ICT Regulatory Tracker of 202027 June 2021The International Telecommunication Union (ITU) issued its annual report on the Information and Communication Technology Regulatory Tracker of 2020 (ICT Regulatory Tracker), during the Global Symposium for Regulators (GSR) –
- NTRA launches a service to receive and resolve complaints in sign language for telecom users of disability challengers14 June 2021In completion to the National Telecom Regulatory Authority’s strategy to uphold and integrate users of disability challengers in the process of digital transformation, and in reinforcement to their rights of
- NTRA imposes a fine of 20,650.000 Pounds on mobile operators for violating Mobile Number Portability service regulations15 May 2021The National Telecom Regulatory Authority (NTRA) imposed fines on telecom operators working in Egypt’s market with a total value of 20,650.000 Pounds. These fines were imposed upon monitoring violations to
- NTRA acknowledges new mobile lines for disability challengers with 50%-discount on monthly packages by all telecom operators in Egypt’s market10 May 2021In completion to the National Telecom Regulatory Authority’s (NTRA) strategy to support disability challengers, and in efforts to integrate them in the process of Digital Transformation, NTRA acknowledged providing new
- NTRA grants B.T Telecom the License to provide linking and data transmission services to organizations and corporations’ global networks5 May 2021The National Telecom Regulatory Authority (NTRA) granted B.T Telecom-Egypt a license to provide linking and data transmission services to the global networks of various organizations and corporations. B.T Telecom-Egypt, by
- NTRA doubles the customer-complaint center capacity 155 and extends the working hours to include official holidays and feasts15 April 2021The National Telecom Regulatory Authority (NTRA) doubles the capacity of the Telecom User Complaint Center, via 155, to work throughout the whole week from 8:00 A.M. to 10:00 P.M.
- National Telecom Regulatory Authority instructs mobile companies to provide free-of-charge consumption for a variety of disability challenger apps as Holy Month starts12 April 2021The National Telecom Regulatory Authority (NTRA) has instructed the mobile companies to provide a free-of-charge consumption for some mobile apps that are exclusively designed for disability challengers, by the beginning
- NTRA enlists the major rights of telecom users during service phases (Subscription, usage and billing)28 March 2021The National Telecom Regulatory Authority of Egypt (NTRA) has enlisted the major rights of telecom users, to be abided by, by telecom operators in Egypt’s market. This list of rights
- Fixed internet service providers are obliged to regularly inform subscribers of their consumption for free – declares NTRA7 March 2021The National Telecommunication Regulatory Authority (NTRA) obligates fixed connectivity service providers to inform users of the contracted internet package’s size, via free SMS. Such SMS will be regularly sent to
- The National Telecommunication Regulatory Authority obligates mobile operators to notify users of any deductions from charged credit per each re-charge22 February 2021Regulatory instructions were issued by The National Telecommunication Regulatory Authority “NTRA” obligating the mobile operators working in the Egyptian market, to notify users upon credit re-charging, through pre-paid cards or